Solutions

eCommerce Shipping Software for Growing Businesses

Manage eCommerce orders, access multiple courier partners, process shipments and track deliveries through one connected shipping platform.

Order to deliveryon one connected workflow

Simplify eCommerce shipping from order to delivery.

As eCommerce order volumes grow, managing orders, courier partners, shipment tracking and delivery issues across different systems becomes increasingly complex.

LogiPhex brings these shipping workflows together so businesses can manage eCommerce deliveries through one centralised platform.

The problem

Why growing eCommerce businesses need better shipping operations.

Multiple shipping workflows

Managing orders, courier portals and shipment information across different systems creates unnecessary operational work.

Courier selection complexity

The right shipping option can vary according to serviceability, shipment requirements and available courier services.

Delivery exceptions & returns

NDRs, failed deliveries and shipments moving toward return require timely visibility and operational follow-up.

The lifecycle

Manage the eCommerce shipping lifecycle.

01

Bring in your orders

Create orders manually, upload them in bulk or import orders through supported store integrations.

02

Check shipping options

Review serviceability, the courier options available for that order and the delivery speed it needs, from standard through next-day, same-day and hyperlocal where carriers serve it.

03

Process the shipment

Generate the shipment and required shipping information through the LogiPhex workflow.

04

Track the delivery

Monitor shipment movement and delivery status across supported courier partners.

05

Handle delivery exceptions

Identify NDRs and other delivery issues that require operational action.

06

Review performance

Use available shipment and delivery information to understand logistics performance and improve future shipping decisions.

  1. Order
  2. Select
  3. Ship
  4. Track
  5. Resolve
  6. Improve
Capabilities

Everything you need to manage eCommerce shipping.

Order management

Create, import and manage eCommerce orders through a centralised shipping workflow.

Multi-carrier shipping

Manage available courier partners without operating every shipment through separate courier systems.

Courier selection

Assign a courier automatically on your own rule, cheapest or fastest, or pick one per order from the options available for it.

Shipment tracking

Monitor delivery progress across supported logistics partners from one place.

NDR & RTO management

Keep non-delivery cases and shipments moving toward return organised for better operational follow-up.

Shipping analytics

Review available shipment, delivery and courier information to support more informed logistics decisions.

Delivery speeds
  • StandardRegular transit times
  • NDDNext-day delivery
  • SDDSame-day delivery
  • HLDHyperlocal delivery
Integrations

Connect your store. Keep shipping connected.

Bring orders into LogiPhex through supported eCommerce integrations and manage shipping without creating disconnected workflows between your store and logistics operations.

Connect with the LogiPhex plugin

Install the plugin on a supported store platform and orders arrive in LogiPhex as they are placed, ready to process.

Or bring your orders in directly

No plugin for your platform, or you would rather not connect one? Upload orders into LogiPhex and ship them from the same panel, with nothing to install on your store.

ShopifyWooCommerceMore on request
After dispatch

Shipping doesn’t end when the order is dispatched.

The delivery journey continues after a shipment leaves the pickup location. LogiPhex helps businesses maintain visibility over shipment progress and organise delivery exceptions that may require action.

  1. Picked up
  2. In transit
  3. Out for delivery
  4. Delivered
When an attempt fails
  1. Delivery attempt
  2. NDR
  3. Follow-up
  4. Reattempt or return
Who it is for

Built for modern eCommerce businesses.

D2C brands

Manage growing online order volumes and delivery operations through a connected shipping workflow.

Who we serve →
Online sellers

Bring order processing, courier selection and shipment management into one platform.

Who we serve →
Marketplace sellers

Manage applicable self-ship orders and courier workflows through LogiPhex.

Who we serve →
Growing eCommerce businesses

Move from manual shipping processes toward more centralised logistics operations.

Frequently asked questions

Frequently asked questions about eCommerce shipping.

Answered for this service specifically.

eCommerce shipping software helps online businesses manage order processing, courier selection, shipment creation, tracking and related delivery workflows through a centralised platform.

Contact

Let’s make your eCommerce shipping smarter.

Tell us about your shipping requirements and our team will help you understand the right LogiPhex setup for your business.

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