Frequently Asked Questions
Everything asked across the site, in one place: multi-carrier shipping, courier selection, integrations, tracking, COD and delivery management.
About LogiPhex
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Logistics software is a digital tool used by companies to plan, execute and control the movement and storage of goods from origin to consumption.
Pricing, integrations and settlement
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LogiPhex is logistics management software that lets you compare couriers, book pickups, track shipments and reconcile COD, all from one panel.
Choosing a service
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Yes, and most customers do. Parcel, cargo and hyperlocal share one panel, one rate card structure and one monthly invoice, so a business shipping both parcels and pallets does not need two relationships.
Whether it fits how you ship
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No. LogiPhex is designed to support growing businesses as well as established shipping operations. Our team can recommend a suitable setup based on your shipment volume, delivery requirements, and growth plans.
The company
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LogiPhex was created from years of hands-on experience in the courier and logistics industry. Working closely with shipments, courier partners, delivery challenges and day-to-day operations revealed the need for technology that can make logistics more visible, efficient and easier to manage.
Getting in touch
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The form asks for it directly, so there is nothing to compose. Tell us what you ship and roughly how much of it, and if you move freight rather than parcels, choosing B2B swaps the volume question for a movement range. That is enough to price a rate card without a call first, and we will ask about lanes and your current courier when we reply.
Courier Aggregator
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A courier aggregator connects businesses with several courier and logistics partners through one platform, helping centralise shipment processing, courier selection and tracking instead of managing each courier separately.
eCommerce Shipping Solutions
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An eCommerce shipping platform is a single platform that brings together order processing, courier selection, shipment creation and delivery tracking, so online sellers do not have to handle each step separately or hop between courier portals for every order.
Domestic Shipping
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Domestic shipping covers shipments moved between locations within the same country. For LogiPhex customers, that includes applicable shipments moving between serviceable locations across India.
Cargo & B2B Freight
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B2B freight shipping covers the movement of bulk or business-to-business shipments between manufacturers, warehouses, distributors and other commercial locations, rather than individual parcels going to end consumers.
Hyperlocal Delivery
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Hyperlocal delivery covers shipments moved over short distances within the same city or local service area, typically from a nearby pickup point, whether a store, warehouse or office, to a nearby customer or business location.
Courier Integration
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Courier integration connects a business’s shipping or order systems to a courier’s own systems, so shipment details, tracking updates and other supported activities pass between them without manual re-entry.
Pickup Management
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Pickup management helps businesses organise shipment origins and applicable courier pickup workflows, particularly when orders are dispatched from several warehouses, stores or other locations.
Real-time Tracking
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Shipment tracking software brings available shipment status and delivery-milestone information from courier and logistics partners into one place, so businesses do not have to check each courier’s own system separately.
Shipping API
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A shipping API lets business software exchange shipment and logistics information programmatically with a shipping platform: creating shipments, retrieving labels, checking tracking status and more, without manual entry through a panel.
Marketplace Self-Ship
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Marketplace self-ship generally refers to eligible seller-managed fulfilment, where the seller uses an applicable shipping arrangement instead of a marketplace-managed delivery option, subject to the marketplace’s rules and programme requirements.
Let’s Make Your Shipping Smarter.
Tell us about your business, shipment volumes and current logistics challenges. Our team will help you understand where LogiPhex can fit into your operations.