1. Technology Platform

LogiPhex acts as a technology platform facilitating logistics integrations and order processing.

LogiPhex is not the buyer or seller of products listed on the ONDC Network.

2. Seller Responsibility

Product quality, pricing, warranties, descriptions, inventory, and compliance are the sole responsibility of the respective seller.

3. Buyer Responsibility

Buyers are responsible for reviewing product details before placing an order.

4. Delivery Responsibility

Actual transportation and delivery are performed by the selected logistics service provider.

Delivery timelines are estimates and may vary.

5. Payment Responsibility

Payments are processed through the applicable payment ecosystem.

LogiPhex does not guarantee payment processing timelines or banking operations.

6. Returns & Refunds

Returns, refunds, exchanges, cancellations, and replacement policies are governed by the respective seller’s policies and applicable ONDC Network rules.

7. Service Availability

Access to ONDC-integrated services depends upon:

• Network Availability
• Technical Connectivity
• Third-Party APIs
• Government Regulations
• Platform Maintenance

8. Third-Party Integrations

LogiPhex integrates with multiple third-party systems.

We are not responsible for failures caused by external platforms.

9. Limitation of Liability

LogiPhex shall not be liable for:

• Product Defects
• Product Quality
• Seller Conduct
• Buyer Conduct
• Payment Delays
• Delivery Delays
• Network Interruptions
• Technical Failures
• beyond our control

10. Changes

This disclaimer may be updated periodically.

Continued use of our services constitutes acceptance of the updated version.

11. Contact

LogiPhex Technologies Pvt Ltd
Email: support@logiphex.com
Website: www.logiphex.com